Nobilis Support FAQs

Q:		Why do I get an error that reads "ActiveX component can't create object" when I try to open an Excel form?
A:		In order for you to open an Excel link from a Nobilis process, an ActiveX control is downloaded the first time you try to access an Excel form. To download this control and install it properly to your system, you must have Windows Power User rights or greater on your computer.

1.		Why do I get an error that reads "ActiveX component can't create object" when I try to open an Excel form?
2.		I am running the Excel tutorial and when I open a spreadsheet logged in as the admin user, design mode is not available to me as an entry on the Nobilis Ci Add-In menu. Why?
3.		How do I add application data to an MSDE database?
4.		How do I start a process from an Excel spreadsheet?
5.		Once I installed NobilisCi ProcessWriter, how do I log on?
6.		Why does it take so long to start Nobilis Ci?
7.		My License Key does not work.
8.		What is the trial program and how long do I have to license the software?
9.		I have installed Nobilis Ci but when I open a spreadsheet I can't map variables into my sheet.
10.		Why do I get an error when running a process that sends a message to an email account?
11.		How do I map data into my Excel spreadsheet?
12.		What versions of Microsoft Office does Nobilis support?
13.		Can I buy support for the software?
14.		What capabilities do I have to extend the rules in Nobilis?
15.		How many users can utilize a single process server?
16.		Do I have to purchase users in order to test the product?
17.		Can I utilize web services as part of Nobilis Ci?
18.		I can't see a list of the documents in my document library when I use the Run Application rule.

Can't find your question here? Contact our support staff.