Nobilis Support FAQs

Q:		How many users can utilize a single process server?
A:		There are no licensing limits to the number of users accessing a particular installation of Nobilis Ci. However, the number of users that can reasonably be handled by a specific computer is dependent on the power of the machine. We recommend anything of a business critical nature to be loaded onto a departmental server where it is accessible 24x7 rather than on an individual user's workstation.

1.		Why do I get an error that reads "ActiveX component can't create object" when I try to open an Excel form?
2.		I am running the Excel tutorial and when I open a spreadsheet logged in as the admin user, design mode is not available to me as an entry on the Nobilis Ci Add-In menu. Why?
3.		How do I add application data to an MSDE database?
4.		How do I start a process from an Excel spreadsheet?
5.		Once I installed NobilisCi ProcessWriter, how do I log on?
6.		Why does it take so long to start Nobilis Ci?
7.		My License Key does not work.
8.		What is the trial program and how long do I have to license the software?
9.		I have installed Nobilis Ci but when I open a spreadsheet I can't map variables into my sheet.
10.		Why do I get an error when running a process that sends a message to an email account?
11.		How do I map data into my Excel spreadsheet?
12.		What versions of Microsoft Office does Nobilis support?
13.		Can I buy support for the software?
14.		What capabilities do I have to extend the rules in Nobilis?
15.		How many users can utilize a single process server?
16.		Do I have to purchase users in order to test the product?
17.		Can I utilize web services as part of Nobilis Ci?
18.		I can't see a list of the documents in my document library when I use the Run Application rule.

Can't find your question here? Contact our support staff.